Shipping Policy
At the house of TOTEEZ, we are committed to shipping your orders as quickly as possible, with care and security. We deliver worldwide from our logistics center located at:
TOTEEZ
19 Rue Temponière,
31000 Toulouse, France
1. Standard Delivery – Free
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Carrier : DHL
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Estimated time : 7 to 10 working days
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Costs : Free
This option is automatically offered when you order, at no additional cost, regardless of your destination.
2. Express Delivery – €19.99
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Carrier : DPD
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Estimated time : 2 to 4 working days (depending on destination)
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Costs : €19.99 (single rate)
Ideal if you need your order quickly. This option is available at the checkout stage.
Further information
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Delivery times are estimated from the shipping date, not the order date.
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Delivery times may vary depending on the destination and busy periods (holidays, sales, etc.).
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TOTEEZ is not responsible for delays related to customs services or unforeseen events.
Tracking control
Once your order has been shipped, you will receive an email containing a tracking number allowing you to track the progress of your package in real time.
Contact
For any questions regarding delivery or your order, our customer service is at your disposal: